Frequently Asked Questions
Everything you need to know about shopping with Marquise.
What is the standard shipping timeframe?
We offer standard shipping within 3-5 business days and express shipping within 1-2 business days. All orders are processed and shipped from our warehouse within 24 hours of purchase.
How do I return an item that doesn't fit?
Marquise offers a 30-day hassle-free return policy. Simply use our online portal to generate a prepaid return label. Items must be unworn, unwashed, and have all original tags attached.
How can I ensure I am ordering the correct size?
Every product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements to your favorite garments at home for the most accurate fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Where are Marquise garments manufactured?
We pride ourselves on ethical production. Our collections are designed in-house and manufactured in certified factories that adhere to fair labor practices and high-quality craftsmanship standards.
Can I track my order once it has been placed?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.